Frequently Asked Questions

Have a burning question about Falkor? It’s likely you’ll find the answer here. (If you don’t find the answer you’re looking for, feel free to contact us).

Is Falkor available on-premise, and on the cloud?

Yes, we offer both options. We also offer a hybrid solution, leveraging the advantages of both.

Does Falkor supply any type of data?

No, you have your own information - we simply help you to bring it into one place and then organize and enrich it. Saying that, we can also easily integrate with other services that supply additional data, so it’s the best of both worlds. 

Who is this software for? What is it used for?

Teams and organizations that do any kind of investigation will find it a game-changer.

Can I control who has viewing and editing permissions?

Yes, you can define specific access rights and permissions to cases and data.

What data can I analyze in Falkor?

This is an easy answer – any file format and whatever data it contains. In fact, Enterprise also supports databases.

What happens to the data I add to Falkor?

The data is saved safely, keeping everything you ever created in the system. Falkor is your ultimate brain – it remembers everything. And you can use all that data to help find connections, make suggestions, audit and keep everything as streamlined as possible. 

Is Falkor available to both public and private entities?

Absolutely, it’s for everyone – whether you work for a bank, the retail sector, the police…take a peek here at the different industries we help.

What types of investigations can Falkor manage?

A wide variety! It’s best that we break it down:

  • Any investigation that starts with a type of lead, a person, a group, or an event that occurred (or is likely to occur).
  • An investigation that includes any type of data collected from multiple sources, both internal and external – such as databases or the web.  
  • Investigations that need to make sense of old and new data, how data is connected, what’s normal and what are anomalies.
  • Investigations that can benefit from visualizing data – on a map, on a graph or on a timeline.
  • Investigations that require helping other people on your team, or producing reports for decision making. 
  • A broad array of different domains, such as crime-solving, AML, fraud prevention, law enforcement and court proceedings, trust and safety, situational awareness, brand protection, and more.
What data volumes does Falkor handle?

Falkor measures data volumes based on the number of entities extracted from your data. And it can support billions of entities, so the scope is huge.

Is Falkor suitable for teams that work together on an investigation?

In short: yes. Falkor was built especially for teams that work together, allowing them to collaborate seamlessly to get results quickly. Features such as ‘assigned cases’, ‘tasks’, ‘notifications’ and ‘notes’ make this collaboration easy.

Can I export data from Falkor?
Yes! There are 2 main ways:
  • Export a Word report of your case (whether it’s still ongoing or already solved) including notes, screenshots, marked entities and more
  • Export an Excel file with entities from a case and all their attributes
Can I connect data sources that interest me to Falkor?

Yes! We offer a variety of API integrations, most can be easily configured through the system UI.

Can I upload files to Falkor?
Absolutely! Falkor supports multiple file types for upload, and we’re always adding more. To name a few, you can analyze and extract data from the following file types:
  • CSV
  • XLS
  • XML
  • PDF
  • Word
  • Powerpoint
  • And more!
You can also set up your own file formats in Falkor easily with our no-code data modeling interface!
What types of data analysis and visualization does Falkor support?
Falkor supports temporal analysis, geospatial visualization and analysis, as well as multiple graph algorithms for link analysis. Additionally, Falkor has various analytics dashboards for text and content analysis.
Can I learn how to use Falkor remotely/independently?
Yes. We offer both live and on-demand courses. You can learn in our Academy and/or schedule a session with one of our instructors. It takes around 4 non-consecutive hours to learn how to use Falkor’s main features and practice your skills before beginning to work on real cases. For admins, another training module is offered to dive into data configuration and use management. The on-demand lessons are available in English and Spanish and the live sessions can be done in various languages if needed.
What can I learn in the Falkor academy?
Our academy offers a training on the Falkor system itself - for new and active users. In addition, you can sign up for our professional theory courses. These include Introduction to Digital Investigations, OSINT and CTI Analysis, and more. For more information on our academy visit: https://falkor.ai/about-us/academy/

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